We've released an enhancement that allows platform owners to pay on behalf of your account while installing an app.
What's new?
When a platform owner/admin is installing a marketplace app to one or more accounts, they now have an option to choose from the following:
Charge the account(s) – selected by default
Charge my platform
Why is this important?
We observed from the data that a significant number of app installation failures for paid apps were due to accounts not having a card set up.
This problem is more prominent in customers on the $97 plan who often have the card set up once at the platform level only during onboarding and intend to use the same at the account level.
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