What’s new?
You can now trigger workflows when a contact’s address fields change. The Contact Changed trigger now supports address-related filters such as Street Address, City, Country, and Postal Code, so you can start automations the moment key location data is updated.
How to use it?
- Open your workflow in Automation → Workflow Builder and add (or edit) a Contact Changed trigger.
- Click Add filters and choose the address field(s) you care about (eg. Street Address, City, Country, Postal Code).
- Pick the operator (eg. Has changed or Has changed to) and, if needed, specify the new value.
- Save the trigger, then Publish your workflow.
Why we built it
This enhancement makes it easy to react to address updates without extra If/Else branches or custom-field workarounds - so teams can notify staff, sync external systems, or kick off location-based campaigns the moment address data changes.
Example use cases
- Send an internal alert when Postal Code changes to a serviced area.
- Recalculate sales territory when City or Country updates.
- Append a note and tag the record when Street Address is corrected.
Preview
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